Who we are
Our website address is: https://spoonelves.com.
We respect your privacy and are committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.
1. Information We Collect
We may collect personal data including, but not limited to:
- Name, NRIC/FIN or other identification details (where necessary)
- Contact information (email, phone number, address)
- Company information and financial records
- Payroll and employee details (where services are provided)
- Tax and accounting-related information
2. How We Use Your Information
We may use your personal data to:
- Provide and deliver our services
- Process payroll, accounting, tax filings, and compliance matters
- Respond to enquiries and provide customer support
- Send updates, reminders, and service-related communications
- Comply with regulatory or legal obligations
3. Disclosure of Information
We do not sell or rent your personal data. We may disclose your information to:
- Our employees, contractors, or service providers, strictly for service delivery
- Relevant government authorities (e.g., IRAS, CPF Board, ACRA) when legally required
- Professional advisors such as auditors or lawyers, where necessary
4. Data Security
We implement reasonable security measures to safeguard your data from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure.
5. Retention of Data
We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations.
6. Your Rights
Under the PDPA, you have the right to:
- Access your personal data in our possession
- Request corrections to your personal data
- Withdraw consent for the collection, use, or disclosure of your data (subject to contractual and legal restrictions)
Requests may be submitted in writing to our Data Protection Officer at hello@spoonelves.com.
7. Updates to this Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date.
If you have any questions about our Terms of Service or Privacy Policy, please contact us at:
Spoon Elves Pte. Ltd
Email: hello@spoonelves.com
Phone: +65 8073 5886